When Good Customer Service Rules Go Bad

Tony did exactly as he was trained. He sent a hand-written thank you note to his customer. However, when his customer received it, she was furious and tore it up […]

Defining Good Leadership

The upcoming presidential election has got me thinking … thinking about what qualities I should be looking for in our presidential candidates. What characteristics are important for the leader of […]

An Orange Cone Moment

A recent inspection of a three-unit apartment building orange-cone-car.gifproved to be a lesson in both inspecting and in report writing.

How to Carry All Your Portable Stuff

If you look into my “tech closet,” you will find, among other things, no less than five “old” computer bags. As my collection of technology tools has grown, so has […]

Inspection Reports — Writing Dos and Don’ts

The following article is provided as a service by Business Risk Partners and their claims administrator, Wilson, Elser, Moskowitz, Edelman & Dicker, LLP. Please note that this bulletin is merely […]

Commercial Inspection Tips: Water Cooling for Buildings

Welcome to Commercial Inspection Tips, a monthly feature providing technical and business information on commercial building inspections. We’re contributing to the ASHI Reporter with the hope of stimulating your interest […]

Become a Member

Your success starts here with ASHI. Join the best in the Home Inspection industry – Become an ASHI Member today.